Our

REVIEWS

We here at Hatala Orthodontics know why…but better yet, simply ask your family, friends, & neighbors why they chose Dr. Mark and Hatala Orthodontics. Word of mouth is the best form of referral.

The testimonials below are a sample of what our patients and families are saying about us, their care and their treatment. In addition, please read our reviews on Google or visit Angie’s List if you subscribe to the service.

More Reasons to Choose Us

Love the staff. I feel like an old welcome friend as soon as I walk in the door. I love the office and will miss having coffee, reading the paper, and talking with the staff. I very highly recommend Hatala Ortholdontics!…

It’s very efficient. I am usually always seen on time. The doctor & staff are very nice and do a great job. The living room is quite nice; I like how it’s decorated for holidays & special events…
R.E.

The courteous staff and Dr. Mark – always friendly! Dr. Mark always answered my questions to the fullest…

The upbeat personalities of the staff are wonderful! Marci is a huge asset to the office…

Great attention to detail, professional environment, positive feeling throughout entire experience. Everything was exceedingly professional & friendly. Best office experience ever!!…

The spirit of the staff makes you feel welcome!…

We have loved our experience with all of you – friendly, professional, great atmosphere, small touches mean a lot! Thanks for all you do!…

I absolutely trust Dr. Hatala and never once felt I was being pressured into premature or excessive treatment…

Great Office! Great people! Comfortable with staff knowledge and personality…

Love how my child’s teeth turned out (and how quickly my other son’s teeth are lining up!) and all the little extras like puzzles, kid’s papers, & coffee…

Very cheerful environment & staff is excellent. Great experience. We were extremely happy with everything…

I like how everyone there knows what they’re doing. You guys are doing everything amazingly,; I don’t think it can get any better!…

Courteous and efficient; well run business. We love Hatala Ortho!…

Dr. Mark was very detailed about the work. Great staff, friendly and welcoming office. Highly recommend!…

This is the third happy customer from our family- you are excellent in every way!….

You are without a doubt, the absolute best office!…

We love the warmth of feeling, like we are always number one!…

Everyone is always cheerful and we get in on time.….

We love the staff, the flexibility, and the genuine care.…

We love how fun it is and how nice the staff is….

You make braces a fun experience…non-threatening! Your office doesn’t seem like an office, but another room in a home plus we love the game room hockey game!…

We are always seen on time. My time is precious; I like to get in and out….

Every step with treatment and care was first class…

Friendly & knowledgeable staff; kids love the game room!…

Everything is so comfortable, and most of all my kids enjoy it. You are perfect….

I like the comfort of the office, friendly staff, and being able to take pictures and watch the process of everything.…

We love the extreme professionalism and courteous nature and care we are given, every time we are there!…

It is a comfortable and fun place to come. Love all the extras -contests for patients, game room, decorations, coffee, etc…W.F.

The entire experience was great – from the initial consult to the retainer fitting… M.G.

Hatala Orthodontics has always been consistent – excellent service and excellent results…

We love the whole environment – people and surroundings-and the coffee! My son actually looks forward to his visits!…

I like the prompt, efficient service and using the latest techniques in orthodontics…

We love the Dr.’s knowledge and how appointments are always on time…

We love the friendly atmosphere, pics of patients, contests, and coffee for parents!…

We like your professionalism, kindness, and attention…

I wanted to say thank you for helping to transform our daughter into a beautiful young woman. She graduates from high school next month. Everywhere she goes people remark about her smile. She hopes to be a speech therapist or an elementary school teacher, although she is often told she should be a model! She has been diligent in brushing her teeth and wearing her retainers. She is no longer self-conscious about showing everyone a big smile!…

Love all the positive staff and how accommodating Dr. Mark is. The office itself is beautiful and I LOVE how you give back to the community! So grateful!…

Homey, fun, knowledgeable, friendly, and professional; Continue doing the fabulous job you’re doing!…

The people are amazing and genuinely interested in the patient as a whole. I can’t even think of how it can be a better experience…

Thank you for working around my work schedule and even coming in on a holiday! You’re all great and I appreciate you going the extra mile for me

Appointments are on-time and efficient – Friendly staff. Great experience overall…

You made us feel like family; you all were great and this office is a 10!….

Everyone is caring and attentive. Thank you so much for being so kid-friendly! Your care and consideration for my daughter is greatly appreciated. New she has beautiful teeth to go with her beautiful smile!…

It’s very efficient. I am usually always seen on time. The doctor & staff are very nice and do a great job. The living room is quite nice; I like how it’s decorated for holidays & special events… R.E.

We like everything about this office! We have recommended you to friends because we were so happy with our daughter’s treatment and the wonderful service…W.S.

Smiles, Smiles, and more Smiles! Courteous staff, comfort, services in a timely fashion, I could go on…

We love the pleasant staff, fish tank, beautiful things to see and look at; I love the informational “hand outs”…

I want to thank you very much for doing more than fixing my teeth. This place feels like a home instead of a professional building. It’s pretty cool how nice everyone is. So I am thankful for everything you and your team has done…Shawn H.

The staff and the décor make your office feel like such an inviting place. I never had to wait long, it’s 5 star service all the way!….Chris M.

You are known for your competency, professionalism, and commitment to excellence. My daughter is very happy with your work! Thank You!…

I loved that I could watch my son get his x-rays via the mirror on the wall. You have thought of everything!…

Friendly staff, fun for children so they don’t dread coming, well organized, on time, and knowledgeable.

Excellent Service. Everyone is nice and it is also very organized…

It’s what an orthodontic office should be!…

A total first-class place; was a pleasure to do business here. Very efficient and trustworthy environment…Bob R.

We love the staff. Also, any doctor’s office can have a beautiful atmosphere, but Hatala’s always has fantastic service!….

Always friendly staff, fun atmosphere, and helpful with all of our questions!…

Awesome energy level – everyone has been a pleasure to work with!…

I appreciate the warmth and affection that greet me as I walk through the door. Everybody is nice and loving. I’m really glad I switched to Hatala Orthodontics.…O.A.

Beautiful office, nicely decorated, seasonal color schemes. Personable office staff. It was an absolutely wonderful experience! Thank You!…

Everyone is very friendly and professional. We love how supplies are available outside for patients….

We love everything about your office! We have been coming to the office for many years and we are going to miss you all!…

To everyone- Thanks for the great job you did on my teeth!….Jim H.

You guys are wonderful! We love the feeling of home when we walk in the office.…

We love the office themes, organization, and not having to ‘wait’ for appointments – we get right in on schedule!…

I appreciate everything you do – well run, professional, and warm at the same time…

Great care, cheerful staff, and homey atmosphere…

The monthly payment plan enabled us to afford braces. Thank you all, for the care you have given to us….

Courteous and knowledgeable staff, always seen promptly and beautiful décor!…

Very patient with the kids, always explaining to them about the care they should take with their teeth. Very pleasant and welcoming atmosphere…

It has a professional, friendly, and homey feel. It does not feel like you are walking into a medical office. It’s comforting. Great care by staff. My son never dreaded going. He felt it was a positive place to go. His teeth look amazing. We can’t say enough about what a special place it is…

I have never worked with a facility that is as close to perfection as Dr. Hatala’s office. Love the expertise and professionalism…Karen C.

The staff and Dr. Mark are really genuine and seem to always care about my well being. I wouldn’t recommend anyone else, period…

Appointments are relaxed and always take the amount of time scheduled and don’t run over. Keep up the good work, we had a great experience…

You know that you are in excellent hands and receive awesome care and experience. Thank you for everything!…

Everyone is super friendly and it’s very organized…

Thank you for such a great experience! His smile is amazing! …Mary R.

It is welcoming. Dr. Hatala and staff have a genuine concern for their patients’ overall well- being…

Our community is so blessed to have Dr. Hatala in Binghamton….

The staff is nice and the office is nicely decorated and comfortable. You always do a wonderful job!…

We are always greeted with a smile and are always seen on time. My kids never want to leave!!!…

Dear Dr. Hatala and entire team, we want to thank you sincerely for the meticulous care that you gave our daughter. In addition, we so appreciate your many kindnesses and attention to every detail. We are so happy with her results and have enjoyed working with all of you. So much so, that we’ll be back often with our other daughter! …SKC.

Staff and Dr. seem to enjoy their work. Also, love the coffee bar. No complaints…truly! Excellent experience. Thank you so much!…Tanya K.

We so appreciate the work you did for both of our girls. They certainly have winning smiles! …Deborah L.

I like the friendliness of staff and quality of care. I feel like part of a family…

The staff is always extremely friendly and always on time. The entire experience was fantastic…

I would like to thank everyone at Hatala’s for making my braces process as close to painless as possible. Everyone is always so friendly and helpful and I always feel comfortable and welcome at your office. I could not be happier with my perfect teeth!….Hannah E.

Friendly and personable staff. Very prompt and professional too…

All the staff are extremely friendly and I am never waiting more than 5 minutes for an appointment. You guys are wonderful…

Mom likes the location, efficiency, and of course Dr. Mark & staff. I love the office! …Kenzy M.

You can’t serve us better because you can’t improve perfection…

Dr. Hatala’s staff do a great job at what they do!…

Wow, the office is amazing! I was there in December and so enjoyed the time spent. Thank you for making the experience so special…

Wonderful staff, knowledge of what needs to be done, on time appointments, beautiful clean office. Wish all offices and staff could be as efficient as Dr. Hatala’s. Keep on bringing beautiful smiles! Thank you all for all you have done! You change lives one smile at a time….Karen S.

What I like best about the office is the staff. I have never been to an office where staff is always so pleasant, friendly, and helpful!…

We have had a wonderful experience! Thank you all…

This entire experience was wonderful from start to finish! …Rachel S.

You set the standard for a well-run office coupled with outstanding professional skills. You gave my beautiful daughter a smile to match!…

It made me feel extremely comfortable and unafraid of something I felt could be scary…

Extremely efficient, organized, very friendly, great atmosphere for child and parents…

So warm and inviting, both the people and atmosphere & everyone is always so friendly…

They fixed both of my kid’s teeth. Excellent care, delivered what was promised. Thank you! …Deane T.

Friendly and cheerful atmosphere – we get in and out – no waiting!…

I like the cheerfulness of the staff and willingness to help or assist with any problem or question. Thanks for a terrific experience for both my kids!…

Thank you so much for the great care you gave our daughter. You made the experience such a positive one, and we are all very grateful for that. Her teeth look wonderful and she couldn’t be happier with the results. Everyone in your office was such a pleasure to work with. We will recommend you to everyone we know that needs Orthodontics!…

It was a super experience with fantastic results! Thank you!…

Wonderful people work there! We can’t say enough about how much we liked Dr. Hatala and his entire staff. It is a great office and always a pleasure to come. …Elaine K.

I just wanted to thank everyone at the office for making my daughter’s orthodontic experience such a positive one! Ever since I can remember, she hasn’t liked her smile. And now, even though she has braces on, she is smiling all the time! I can’t thank you enough for making her smile again! …Erin C.

Thank you and your staff for the wonderful smile you all have given me. I still catch myself putting my hand over my mouth covering my smile and I stop and say “those days are over”!! It’s truly an amazing feeling! …Debra B.

We appreciate everything everyone has done for us. Whenever we have questions/concerns – they are always kindly taken care of & staff has always been very supportive of the kids from braces to hobbies to dental hygiene. It’s so important to have the support from people other than family and we appreciate that!…

Not only do you provide superior care, but also you support the families and community in a vast number of ways throughout the year. In addition, you work within the financial needs of each individual. Finally, it is readily evident that you meet the needs of each patient and provide a “kid-friendly’ environment…

I like best the clean, cheerful, open atmosphere that makes you feel like you are on vacation rather than in an orthodontist’s office…

Like best the beautiful and inviting atmosphere, the friendly helpful staff, and the efficiency with which the office runs…

We appreciate everything! The enthusiastic, caring, encouraging environment…the kids love the extras!…

Dr. Hatala and his team do an excellent job with customer service and friendliness! Dr. Mark is the best in his business and I am definitely recommending his office to anyone who needs braces done!…

What’s not to like?! Great experience and service…

The quality of care was top notch! Plus the staff and customer service was the best I have ever encountered…

We love everything about the office and highly recommend Dr. Hatala to friends, family, and co-workers. Thank You! …Roxanne D.

Professional all around but personable. I feel your office provides my son with the highest quality of care possible…

Great experience / great results…

Like how friendly everyone is and how welcome/at home I feel there. Love the coffee bar too!…

I love that my child is always excited to go to the appointment. Also loved the opportunity to create a payment plan; took the stress out of figuring out how to pay all at once…

It has been one of the most pleasurable medical/dental experiences to date. Thank you for all you do to make this so positive that the orthodontic’s office was even bragged about at our family reunion!…

The staff work well together and they seem genuine with a love of their job. Receptionists are amazing. Dr. Mark & staff – the care went beyond the braces. Worth every penny!!– not just for the smile, but for the whole experience!…

It’s a fun and safe environment…

I like the cozy atmosphere and friendly staff!…

I love how everybody is so nice and Dr. Hatala gets the job done. This is the best office! Thank you soooo much again for giving me the perfect smile! …Paige A.

This is the best health office I have ever been to – all the “extras” make my child enjoy it and the treatment is exceptional! You guys do a superb job – always very pleased!! Thank You! …Carolyn S.

There is not any other kind of Dr.’s office that compares to yours anywhere!! Right from the beginning from “watches” to the actual braces, during the braces, the correspondence, the financial aspect, the thank you cards and warmness, Hatala Orthodontics is TOP NOTCH! You go above and beyond, which we all know is rare in today’s age! You will be thought of every time I see my son’s beautiful smile! …Stacey B

I like the welcoming, modern and delightfully tasteful atmosphere…

I like the warm and nurturing atmosphere…

I liked that it was so cool there and the staff was so nice. … Bailey P.

This was our 4th daughter getting braces – never had any problems – you made it a pleasure!…

We love everything about this office! You all exceed our expectations. We love that you make us feel at home and take such good care of our smiles…

I love how everyone is in a cheerful mood….

Everyone has a great attitude, is always friendly, and on time! Couldn’t ask for better care!…

I really like that everyone is friendly and knows and takes an interest in the patients…

We like the environment and general “feel”, from the moment you walk in until you leave again…